Problem Solving

Harness the power of systematic collaboration
Diagnose and resolve business problems of all kinds

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Awareness

Identify your current approach to problem-solving, and define current challenges.

Tools

Use a comprehensive framework to diagnose and solve the problems at their root-cause.

Application

Demonstrate ability to systematically design and lead a problem-solving process.

Evaluation

Assess your ability to successfully problem solve through self-assessment peer-to-peer review, and observational coaching.

Workshop Overview

Our one-day training workshop Problem Solving Skills explores the process of solving problems both large and small. It empowers participants to diagnose problems, identify their causes, and formulate a clear and operational action plan. We shift participants from seeing problems as complicated challenges to opportunities for collaboration. We introduce and practise the most effective methods to create wise and action-oriented solutions to the toughest issues.

To enhance the implementation of the skills learned, CMA workshops include the following:

A pre-workshop survey.
Planning templates.
Post-workshop commitment sheets to remind of their learning.
Fortnightly emails to remind participants of the theory.
Access to CMA’s Alumni website.
12-month access to CMA’s e-coaching hotline.

Delivery Options

Face to Face Learning

Micro Learning

Virtual Training

Delivered Globally

Our Approach

Our unique approach to learning ensures your organisation receives a tailored session with every workshop delivered. When you partner with CMA, we work with you every step of the way:

CLIENT CONSULTATION

We work with clients to understand the learning needs and behavioural change required.

CASE STUDY CUSTOMISATION

All workshops include one customised case study to enhance skills applied within the workplace.

PARTICIPANT ANALYSIS

We learn more about the participants and their personal challenges, tailoring our facilitative examples to individual needs.

WORKSHOP DELIVERY

Our experienced practitioners will deliver the workshop at your chosen location.

SKILLS REINFORCEMENT

Post the workshop, participants receive helpful content reminders, access to our Alumni Portal and online coaching service.

Nikki Finch - Principal HR Consultant

Queensland Transport

One of the outstanding things about CMA is how the consultants passionately believe in what they are training. Our people have emerged with greater levels of interpersonal skills and just as importantly were genuinely inspired. We now feel confident the training will really assist us to build a performance and appreciation culture at Queensland Transport.

Noel Slater - Field Sales Manager

Hanson Heidelberg Cement Group

CMA provides a consistent professional delivery of subject matter that engages all participants and importantly provides us all with key takeaway’s for real life application. I regard CMA and it’s programs as the best in the market.

Eleanor MacMorran - Doctor

The Royal Melbourne Hospital

Very impressed by high level of standard - both of content and delivery. This experience will directly improve my capabilities in my work.